Terms and Conditions

Last updated: 07 May 2025

1. Description of Services

Doctor Tamsin – Dentistry & Aesthetics is a professional healthcare provider offering

dental, aesthetic, and wellness services

, including (but not limited to): general and cosmetic dentistry, hygiene treatments, injectables (such as Botox and dermal fillers), skin rejuvenation, and digital consultations.


2. Acceptance of Terms

This website is operated by Doctor Tamsin. By accessing or using this website, you agree to comply with and be bound by these Terms and Conditions. If you do not agree, you may not use the website.

We reserve the right to update or modify these terms at any time. Continued use of the site after such changes implies acceptance of the updated terms.


3. Disclaimer

While we aim to keep all information accurate and up to date, Doctor Tamsin makes no guarantees regarding the completeness, reliability, or availability of services or information displayed. Services are offered as-is, without warranty or guarantee of specific results, and may vary from patient to patient.


4. Payment Methods

Payment can be made via:

Visa and MasterCard

Instant EFT

Other PayFast-supported options

No card data is processed or stored by Doctor Tamsin. All payments are securely handled by

PayFast (Pty) Ltd

.For more information, please refer to

www.payfast.co.za

.

5. Transaction Currency

All transactions on this website are processed in

South African Rand (ZAR)

.


6. Appointments and Online Bookings

Requests made via the website or online platforms constitute an offer to book a service. Appointments are confirmed only upon acceptance and, where applicable, receipt of payment.

We reserve the right to cancel or reschedule appointments at our discretion (e.g., due to practitioner availability or clinical appropriateness). Any cancellation will be communicated promptly.


7. Quotations and Pricing

All prices are current at the time of publication but are subject to change. Quotations for treatments are valid for

14 days

from the date of issue. An appointment will only be secured upon completion of the specified payment process.


8. Limitation of Liability

Doctor Tamsin and its practitioners will not be liable for any indirect, incidental, or consequential damages arising from:

Use or inability to use the website;Clinical treatment outcomes;Appointment cancellations or errors in booking;Reliance on information provided by non-clinical staff.

Any liability in connection with the performance of services will, where applicable, be limited to re-performing the service or refunding the portion paid, in line with professional and ethical standards.


9. Clinical Responsibility and Consent

You acknowledge that:

Treatment plans must be discussed and approved with the treating practitioner;Only registered healthcare providers (dentists, medical doctors) are authorised to offer clinical advice;Non-clinical staff can provide general information but are not liable for clinical outcomes;You are responsible for providing accurate medical history and asking questions to ensure full understanding of your treatment plan;Informed consent is required before any procedure.


10. Refunds and Cancellations

Due to the nature of professional services:

Refunds on treatments are handled on a case-by-case basis in accordance with ethical and legal regulations.If you are dissatisfied with your outcome, please contact the practice directly to discuss a resolution. Cancellations made within 24 hours of the appointment may incur a late cancellation or no-show fee.If an appointment is cancelled by us, any prepayment will be refunded or credited in full.

12. Jurisdiction and Legal Matters


This website is governed by the laws of the Republic of South Africa



13. Intellectual Property

All content on this site, including logos, branding, imagery, and text, is the intellectual property of Doctor Tamsin – Dentistry & Aesthetics. No content may be reused, copied, or reproduced without prior written consent.


14. Access and Security

If you are provided with access to a booking portal or other secure section of the website:

You are responsible for maintaining the confidentiality of your login credentials;You agree not to share access with others;Any activity under your login is your responsibility



15. Termination and Changes

We reserve the right to modify, suspend, or terminate any aspect of this website or its services without notice. Updates to these terms will be posted on the website, and continued use constitutes acceptance of the changes.



16. Company Information


Doctor Tamsin – Dentistry & Aesthetics

Any questions can be sent to [email protected]

© Copyright 2025. Doctor Tamsin. All Rights Reserved.